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Acorns?
by jsubrett6. 11/10/24 12:49 PM
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GM, do i have a case?
#873161
02/21/14 12:35 PM
02/21/14 12:35 PM
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Joined: Mar 2013
Posts: 6,139 alex city
oakachoy
OP
12 point
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OP
12 point
Joined: Mar 2013
Posts: 6,139
alex city
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Advise please Aldeer brethren.
Bought a new 2007 Acadia 103K miles on it now.
At 53k miles timing chain breaks and wrecks engine. After a big hassle with GM I was told by the local GMC place that they were replacing the engine under warranty.
Flash forward to Thursday night, wife calls from Greenville and says stabletrak light is on. Multiple car party trip so her and her friend leave the vehicle at the Chevy dealer there.
I call first thing this morning and tell the guy at the service dept that its parked out there and where the key is. He calls back midmorning and says it needs a coil and a spark plug..240 bucks. So I give him my card info and fix it. Whew that aint bad...
Calls back a 2pm and says we got more problems. low compression and needs engine. So I say man GM just put an engine in that thing at 53K. not sure I understand...
He pulls the history and it says nothing about new engine only timing chain in 2010.. I tell him i do not understand that one because the engine is interference engine and it was tore up.
He goes on to say its kinda of fishy that I need to go back to the local GMC place and get them to pull history to see what it says.
Well the local GMC place lost their GMC dealership due to GMC downsizing dealers in 2012. I went there anyway to check, no records available.
I made the decision to keep the vehicle for a while since it had a new engine and all that, hell its paid for and it was kind of nice for a change not having that payment.
Do I have any case yall think to get GM to step up, don't know if it has got the engine replaced or not now? I've got to dig through all the files on the thing to see what I can find.
WM Hunter "Trump literally sacrificed himself, his family and all of his businesses for this country. He literally is a true American hero. And True American Patriot - warts and all."
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Re: GM, do i have a case?
[Re: oakachoy]
#873193
02/21/14 01:06 PM
02/21/14 01:06 PM
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Joined: Oct 2006
Posts: 8,028 Montgomery, AL
Hunting-231
14 point
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14 point
Joined: Oct 2006
Posts: 8,028
Montgomery, AL
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I doubt you will have a case. Had a similar situation with Mazda - replaced the engine, then sometime after engine fails.
The vehicle was out of warranty, regardless of when engine was replaced.
"The struggle you're in today, is developing the strength you need for tomorrow."
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Re: GM, do i have a case?
[Re: oakachoy]
#873195
02/21/14 01:07 PM
02/21/14 01:07 PM
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Joined: Dec 2002
Posts: 52,089 Round ‘bout there
Clem
Mildly Quirky
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Mildly Quirky
Joined: Dec 2002
Posts: 52,089
Round ‘bout there
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Sounds like you got lied to, bent over and had a timing chain inserted.
Keep digging and good luck.
"Hunting Politics are stupid!" - Farm Hunter
"Bible says you shouldn't put sugar in your cornbread." Dustin, 2013
"Best I can figure 97.365% of the general public is a paint chip eating, mouth breathing, certified dumbass." BCLC, 2020
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Re: GM, do i have a case?
[Re: oakachoy]
#873203
02/21/14 01:09 PM
02/21/14 01:09 PM
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Joined: Aug 2006
Posts: 9,287 Andalusia, Covington County, A...
TexasHuntress
14 point
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14 point
Joined: Aug 2006
Posts: 9,287
Andalusia, Covington County, A...
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Always keep receipts from auto work done. If you find a receipt showing that you paid for an engine and the accompanying labor charge for changing it out and you didn't actually get another engine, then you should definitely have a case against the dealership.
If you live to be a hundred, I want to live to be a hundred minus one day, so I never have to live without you.---Winnie the Pooh
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Re: GM, do i have a case?
[Re: oakachoy]
#873205
02/21/14 01:11 PM
02/21/14 01:11 PM
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Joined: Jul 2011
Posts: 39,577 Marshall County
FurFlyin
Freak of Nature
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Freak of Nature
Joined: Jul 2011
Posts: 39,577
Marshall County
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It's gonna cost you money but I would contact a lawyer. Not one of the ones that advertise on TV......
If my people, who are called by my name, will humble themselves and pray and seek my face and turn from their wicked ways, then will I hear from heaven and will forgive their sin and will heal their land. 2 Chronicles 7:14
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Re: GM, do i have a case?
[Re: SRS]
#873226
02/21/14 01:27 PM
02/21/14 01:27 PM
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Joined: Mar 2013
Posts: 6,139 alex city
oakachoy
OP
12 point
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OP
12 point
Joined: Mar 2013
Posts: 6,139
alex city
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There would have been a paper trail at the dealer that did the original motor and most importantly at GM. You can contact GM customer service they can give you the repair history that is recorded in there system. If I am not mistaken the warranty should have been extended on the motor, I know when a motor is "replaced" the new motor has a warranty of a "new" motor. It is possible that it was rebuilt by the old dealer, but I think it is also a covered warranty product. If you are patient and keep calling and complaining you may at least get part of it paid for. As for sueing them you signed an arbitration agreement when you purchased the car and that is as far as it will go. I have to sort thru paperwork, but I do know I got an extension on the engine. I think your right, its gonna be a struggle either way.
WM Hunter "Trump literally sacrificed himself, his family and all of his businesses for this country. He literally is a true American hero. And True American Patriot - warts and all."
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Re: GM, do i have a case?
[Re: oakachoy]
#873269
02/21/14 02:00 PM
02/21/14 02:00 PM
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Joined: Nov 2004
Posts: 9,565 Cape San Blas, Florida
Deadwood
Footbsll Bat PSYOPS
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Footbsll Bat PSYOPS
Joined: Nov 2004
Posts: 9,565
Cape San Blas, Florida
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Load up ALL the papers you signed at the dealership, including the one that says "I Agree To Be Bound By An Arbitrators Decision" and take them to your attorney.
Legal questions need to be answered be those in the legal profession.
I've wanted to pull my attorneys' head off at times, but he never blew smoke up my ass, good, bad, or ugly.
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Re: GM, do i have a case?
[Re: oakachoy]
#873355
02/21/14 03:01 PM
02/21/14 03:01 PM
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Joined: Jan 2002
Posts: 7,200 In The Stack
General
14 point
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14 point
Joined: Jan 2002
Posts: 7,200
In The Stack
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Different situation but I had a Suburban that lost the tranny at 60,000 miles (original warranty 50,000 miles). I called GM and they split the cost of a new tranny which was less than a patch job would have cost. They worked with me, hopefully they will do the same with you.
"I'd rather go down the river with seven studs than with a hundred ****heads" - Colonel Charlie Beckwith Founder Delta Force
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