Had new carpet put into our office last week. Came in on Saturday to see the finished product and found a few issues. What would cause these?

- carpet feels loose as you walk on it, almost like stepping onto a spongy rug that moves slightly (bad adhesive?)
- ripples in the carpet in every room
- scratches all over my freshly painted walls and trim (I assume from when they pulled the carpet to the wall, they lifted it up and cut it and scratched my paint all up)

Anybody had an experience like this? Flooring company was based out of Bham