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Re: Toyota dealership opinions
[Re: FurFlyin]
#4120395
04/20/24 10:52 PM
04/20/24 10:52 PM
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Joined: Dec 2010
Posts: 17,031
lat 34.09 long -86.13
metalmuncher
Old Mossy Horns
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Old Mossy Horns
Joined: Dec 2010
Posts: 17,031
lat 34.09 long -86.13
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My daughter used Sand Mtn Toyota. She got her first "big girl" job after getting her masters degree. The salesman, Parker, was great. My daughter wanted to finance the car herself, to build some credit. I co-signed with her. The financing team dropped the ball, not once, but twice. I was ticked after the first time. The guy misquoted the interest rate and also didn't get my daughter the college graduate reduction in rate. That was actually 2 separate issues. The next problem was, the paperwork sat on someone's desk at the dealership and didn't get filed properly. Toyota financing had no paperwork on the deal, so they couldn't accept her first payment, yet her first payment was technically late because of some paperwork that wasn't filed. I told them if that showed up on a credit check that they would be talking to my attorney the next day. It was such a complete and total screw up that I asked the salesman for the owner of the dealership to call me. Mark Brickie or something to that effect. He HAS NEVER called me. I own a freaking business too. I don't make car dealership money, but I told the salesman that any time I got a good chance to run the dealership down, that I would publicly do so. So there I went. I have too much respect for my customers for me to "blow off" a request that one might make for me to call them. Well don't go to thinking that the dealerships in Gadsden or Scottsboro are any better. Team-One in Gadsden assured us that the car my wfe was getting had navigation and lane departure warning after i said I'm pretty sure it doesn't. They wouldn't make it right. High Country in Scottsboro took most of the day to process the purchase on my Tacoma because of some new software. Then I had to meet up them twice in the next two weeks to re-sign some messed paperwork. Also, there isn't a dealership, salesman, tech, or geek alive that knows how to clear a Toyota app download error.
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Re: Toyota dealership opinions
[Re: Ron A.]
#4120435
04/21/24 08:03 AM
04/21/24 08:03 AM
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Joined: Jul 2011
Posts: 35,986
Boxes Cove
2Dogs
Freak of Nature
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Freak of Nature
Joined: Jul 2011
Posts: 35,986
Boxes Cove
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I've had good experiences at Sand Mt. and favor them over High Country or Bill Penny. Went to High Country with my daughter last Saturday, they have a bunch of women, AKA girl ,salespeople . Daughter is shopping for a new kid hauler and wanted me to go along since her husband was at the A day game. She drove a new Grand Highlander , I was asking questions about this and that , how stuff works and such, many the sales girl couldn't answer . She said folks never ask about that stuff. 
"Why do you ask"?
Always vote the slowest path to socialism.
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